T.M., Adult Child, Braintree, MA
“We have been very pleased with the services that Clear Guidance has provided to my cousin. My cousin is suffering from dementia. I live about 400 miles away, so particularly during Covid, I have been unable to visit with my cousin nor tend to her needs in person. Dan McShane of Clear Guidance came to our rescue several times in the past 18 months. He helped my cousin move from an independent living facility to a memory care facility. Then as my cousin's disease progressed, he helped her move her things from an apartment with minimal care to an apartment with greater care. At all times Dan was extraordinarily sensitive to my cousin's feelings and helped her with these difficult transitions. I highly recommend Clear Guidance to anyone who is caring for someone from a distance.”
“In September 2020, my almost 92 year old mother had a stroke. In the blink of an eye, she went from independent woman - who walked daily, climbed two flights of stairs to get to her bedroom, drove to the market when she needed food, and took the Long Island Rail Road into NYC (pre-pandemic!) to go to art museums, theatre and ballet - to bed ridden and paralyzed. My sister and I were also paralyzed - we had no idea how to navigate the bureaucracy of mom’s medical needs.
My wife worked with Clear Guidance when her mother, suffering from dementia, needed to move from one facility to a more supportive one. Jennifer Pilcher helped my wife and she suggested I contact Jennifer.
Jennifer was amazing. Even though she was located in MA, she was able to walk my sister and I through the fog we found ourselves in. Through a series of Zoom calls, Jennifer answered our questions, and, more importantly, helped us ask mom’s medical providers the right questions. Jennifer was available 24/7. If we needed her, we called her. If she was busy, she would call us back as soon as she was free. While we only talked 5 or 6 times over the course of three or four weeks, each conversation provided us with the information we needed. And Jennifer cared. She cared about mom, and my sister and me. I cannot recommend Clear Guidance more highly. They ushered us through a time of extraordinary fragility with a steady hand and calm words. I cannot imagine how we would have gotten through that crisis without Jennifer and Clear Guidance.”
"I just want to congratulate you on hiring such an alert and aware care partner. Debi handled a difficult situation recently with great aplomb. I have trained with the great Teepa Snow for three years now in dementia care and would not have done it any differently. What a relief to know that my sister has such a friend with her now! Debi is a gem. Just wanted you to know"
“Kathleen is simply amazing. She supported our family and my father as his health began to decline. It was a sad, frustrating, complicated time. Kathleen stayed by our family’s side throughout the entire journey for us to maintain our lives. She treated my dad like a family member, and every doctor that she encountered always loved to talk with her as they could tell she really cared about my dad. My father considered her a great friend. She always knew who to call in the medical field for a second opinion, and with all the complexities of my dad’s medical care and stress, she always had a smile on her face. It is hard to convey in words just how important you were in such a challenging and emotional time.“
“It could be said that Jennifer saved me. Before meeting her, I was beyond stressed and at loose ends trying to figure out how to care for my husband who was rapidly declining into the depths of Alzheimer's. She took charge, found support and guided me through the entire process. Whenever I needed help, she was there. I cannot recommend her highly enough“
"I can't say enough about Maureen. She provided the guidance that we need to make his [my father's] move to Sophie's [my sister's] house as successful as possible for him and for us. She was so thoughtful, knowledgeable, empathetic and kind. I would not hesitate to recommend her to anyone needing care management services in the future".
"I wanted to let you know that your team member, Meredith, is unbelievable. It is inspiring to see how well our resident responds to her. Our resident walked from her apartment to the living room the other day with a big smile on her face the whole time. Meredith is certainly an asset to Clear Guidance".
“Christina has been an incredibly valuable resource as we navigated this process with my mother and stepfather. Christina was able to get my mom to agree to start my stepfather at an Adult Day Health Program two days a week. I’ve been trying to do this on my own for more than a year but Christina was finally able to make it happen. Christina communicates regularly to update my mom and me. When we hired Clear Guidance, I was under a tremendous amount of stress trying to figure out all of the pieces to this caregiving puzzle plus moving my mother and stepfather up from NY - all while taking care of my own family and working full time. My mother was also feeling overwhelmed. We needed someone objective to help so my mom and I could return to having more of a mother daughter relationship. Christina was just that person. I am very grateful for her help. I will certainly recommend your organization to friends.”
“I am brand new going through something like this, so I do not have anyone to compare Michele to, but she is easy to talk to, listens well, understands what I am going through, is resourceful (made useful suggestions) and corrected me in a very respectful way which I greatly appreciate! You can tell she is very experienced.”
“Paula is incredible, really great! So nice to have a calming influence around to reassure me that I'm doing the best I can with the situation I have!”
“Michelle has been so wonderful to work with. She is uplifting and provides a sense of trust for me as a caretaker. Initially, I was really falling apart, it felt like the support I needed. Her response to me has been so compassionate. I feel taken care of. ”
“Everything was great! I was happy with Laura’s services. She was fantastic! She provided invaluable information to me at the time I needed it.”
“Kathleen was excellent, outstanding. She offered us options and my mother-in-law was complicated. Kathleen always kept us abreast of what was happening, she was very responsive. We were surprised by the fee – it was less than what we thought it would be, Kathleen was very efficient with her time. I would highly recommend your company.”
"I had the good fortune to retain Silvina to tutor my wife in art. Silvina’s background is ideal for this assignment as her specialty is expressive arts therapy and my wife suffers from Alzheimer’s disease. My wife likes doing collages and Silvina has helped her make collages out of fallen leaves and taught her to make prints of these collages. Silvina is not only well trained and experienced but she has a wonderful, caring, patient, and kind personality. I’m thankful to Clear Guidance, who lead me to Silvina. Actions always speak louder than words and in our case we were so pleased with Silvina that we arranged to have her come twice a week after she started with just once a week. We are very glad she could spare the time for us."
“Michelle has been wonderful! Proactive and keyed in on all the right issues. She really has two clients – my sister and me. I couldn’t have asked for anything more.”
“Paula is fantastic! Both in terms of her advice, presence and mannerisms with all of us. She has handled uncomfortable circumstances very well and has made an impact on my father’s life in the short time we have been utilizing her services.“
“Our experience with Maureen was excellent. We found her to be empathetic and helpful. The amount of communication was good as well for the short amount of time we were a client. Our experience with Clear Guidance was positive and we would recommend your services."
“We wished Jennifer lived in Philly! She’s has been great – there isn’t anything I wished she did differently or better. She was compassionate, empathetic and informative. he gave us the tools and resources we needed – a counselor and resources in PA. She was wonderful with me and my husband. I give her the highest praise! We would use her again in a heartbeat. I am happy to be a referral to anyone thinking about using her services – you can give out my email or phone number to a prospective client.“
“Christina was great, wonderful! My parents decided not to come up from Florida. We spoke a lot about what to do and she was easy to talk to – calls, emails and texts. She gave great advice on how to talk with my dad – she made him feel in control. I am sad we aren’t in need of your services anymore, she was wonderful and your company is terrific!”
"The first thing you notice about Debi is her personality, her empathy, her energy and her resourcefulness. She is someone who works well with her clients, caregivers and families. My sister is one of her clients and her upbeat, can-do attitude is infectious. My sister responds positively! Debi works with my sister assessing her needs, noting changes and provides me feedback - often offering valuable incites and suggestions.
To help the other aides who attend to my sister, Debi maintains a calendar of my sister's appointments. She has put together a dossier of contact and medical information. She has put together written instructions to assist the aides in fulfilling their duties in caring for my sister. She is a gem."
“Dan has great patience and first hand experience of what it is like to have a handicapped sibling. I would certainly recommend Clear Guidance!"