"In simple terms, I can't imagine how I'd sleep at night without Clear Guidance to support me and my family. The Clear Guidance team blends deep expertise with warmth and compassion that enable them to be true partners in keeping our family safe, healthy and sane."

“We have been very pleased with the services that Clear Guidance has provided to my cousin.  My cousin is suffering from dementia.  I live about 400 miles away, so particularly during Covid, I have been unable to visit with my cousin nor tend to her needs in person.  Dan McShane of Clear Guidance came to our rescue several times in the past 18 months.  He helped my cousin move from an independent living facility to a memory care facility.  Then as my cousin's disease progressed, he helped her move her things from an apartment with minimal care to an apartment with greater care.  At all times Dan was extraordinarily sensitive to my cousin's feelings and helped her with these difficult transitions.  I highly recommend Clear Guidance to anyone who is caring for someone from a distance.”

“In September 2020, my almost 92 year old mother had a stroke.  In the blink of an eye, she went from independent woman - who walked daily, climbed two flights of stairs to get to her bedroom, drove to the market when she needed food, and took the Long Island Rail Road into NYC (pre-pandemic!) to go to art museums, theatre and ballet - to bed ridden and paralyzed.  My sister and I were also paralyzed - we had no idea how to navigate the bureaucracy of mom’s medical needs.   

My wife worked with Clear Guidance when her mother, suffering from dementia, needed to move from one facility to a more supportive one.  Jennifer Pilcher helped my wife and she suggested I contact Jennifer. 

Jennifer was amazing.  Even though she was located in MA, she was able to walk my sister and I through the fog we found ourselves in.  Through a series of Zoom calls, Jennifer answered our questions, and, more importantly, helped us ask mom’s medical providers the right questions.  Jennifer was available 24/7.  If we needed her, we called her.  If she was busy, she would call us back as soon as she was free.  While we only talked 5 or 6 times over the course of three or four weeks, each conversation provided us with the information we needed.  And Jennifer cared.  She cared about mom, and my sister and me.   I cannot recommend Clear Guidance more highly.  They ushered us through a time of extraordinary fragility with a steady hand and calm words.  I cannot imagine how we would have gotten through that crisis without Jennifer and Clear Guidance.” 

"I just want to congratulate you on hiring such an alert and aware care partner. Debi handled a difficult situation recently with great aplomb. I have trained with the great Teepa Snow for three years now in dementia care and would not have done it any differently. What a relief to know that my sister has such a friend with her now! Debi is a gem. Just wanted you to know."

“Kathleen is simply amazing. She supported our family and my father as his health began to decline.  It was a sad, frustrating, complicated time.  Kathleen stayed by our family’s side throughout the entire journey for us to maintain our lives.  She treated my dad like a family member, and every doctor that she encountered always loved to talk with her as they could tell she really cared about my dad.  My father considered her a great friend.  She always knew who to call in the medical field for a second opinion, and with all the complexities of my dad’s medical care and stress, she always had a smile on her face.  It is hard to convey in words just how important you were in such a challenging and emotional time.“

"I would describe my experience with Cara as awesome. I was really lost. Cara held my hand through the process, and sat with me as we visited places. In the state of mind I was in, I couldn’t have done it without her. My husband has been placed now, but I know she is there if I need her help in the future."

“It could be said that Jennifer saved me. Before meeting her, I was beyond stressed and at loose ends trying to figure out how to care for my husband who was rapidly declining into the depths of Alzheimer's. She took charge, found support and guided me through the entire process. Whenever I needed help, she was there. I cannot recommend her highly enough.“

"I can't say enough about Maureen. She provided the guidance that we need to make his [my father's] move to Sophie's [my sister's] house as successful as possible for him and for us. She was so thoughtful, knowledgeable, empathetic and kind. I would not hesitate to recommend her to anyone needing care management services in the future".

"I wanted to let you know that your team member, Meredith, is unbelievable. It is inspiring to see how well our resident responds to her. Our resident walked from her apartment to the living room the other day with a big smile on her face the whole time. Meredith is certainly an asset to Clear Guidance."

"Leah, I want to extend a heartfelt and gigantic thank you for meeting with my mom. From your deft and gentle encouragement of me to get this set up to how you seamlessly blended in your warmth and expertise during the meeting, it demonstrated exactly why working with you is both a joy and extremely helpful. My mom has always been averse to the idea of talking to someone about what's on her mind, but you have managed to build a rapport with her so quickly that you are able to provide a benefit linked not just to your insight into the logistics of caregiving, but to the more nuanced emotional support that is needed too. I cannot thank you enough." 

“I am brand new going through something like this, so I do not have anyone to compare Michele to, but she is easy to talk to, listens well, understands what I am going through, is resourceful (made useful suggestions) and corrected me in a very respectful way which I greatly appreciate! You can tell she is very experienced.” 

"My mother and Franci have the most wonderful connection. When the facility first told me about their connection in the group setting, I was hesitant to start with the one to one. It was the best thing for my mother. Franci is fantastic! "

"Thank you Jenna D for a very comfortable and engaging experience for my Dad yesterday. Telling him the day before and attending the mtg yesterday all went better than I expected. You handled the meeting beautifully and you were obviously well-prepared. I appreciated your subtle attempts to gauge dad’s abilities — not threatening at all. I look forward to hearing from you next week on your thoughts and plans going forward."

"Jenna D has been very informative and easy to work with. She is a wonderful listener, and is meeting our situation with tailored solutions and suggestions. She has been very helpful. It is clear she has a wealth of knowledge and sincere interest in offering advice and guidance for both my husband and myself as the caregiver."

"Jenna C has been great. She helped navigate issues I was having with the facility and that was a relief. I was at the Cape for most of the summer and Jenna has gone out of her way to be available. We are entering a new phase with my sister on hospice and Jenna’s involvement has taken a lot of pressure off of me."  

"Jennifer, I want to thank you again for your support of my mother and, by extension, our family. Even with all the uncertainty, you can see a sense of relief, and she’s expressed how reassuring it is to have you as a member of her ‘team.’ We know the value of the peace of mind that comes with having an advocate who you trust in your corner – you’re that trusted advocate for many, and it’s an absolute pleasure to be on the receiving end of your expertise. Thank you!"

"Working with Maureen has been wonderful. She is very nice, compassionate, and overall great to deal with. It has been tough to find a nursing home bed and Maureen has been good at brainstorming ideas for this.  Donna filled in for Maureen while she was out, and the transition was seamless. Donna was also very easy and nice to work with."

"I am writing to express my deepest appreciation for the outstanding support your company provided to our family during one of the most challenging periods in our lives. Your company certainly lives up to its name. I want to extend special thanks to Michele Stephenson, who was assigned to our case. Her dedication, patience, and expertise were invaluable as we worked with difficult family dynamics. She was able to delicately navigate our tense family situation with tenderness and grace. Michele was instrumental in making suggestions and helping with arrangements for our mother's care. She not only offered practical support but also showed a genuine kindness that brought comfort during a very painful time. She treated our mother with the utmost respect and compassion, even with the added challenge of a language barrier. Her healthcare knowledge and ability to navigate the system made a meaningful difference. She is truly a superstar in her field. Thanks to Michele, we were able to ensure our mother received the care and dignity she deserved in her final months. For that, we will always be grateful."