Dr. Pilcher was awarded her doctoral degree in Gerontology from the University of Massachusetts in Boston in 2005. Her professional experience has focused primarily on care and housing arrangements for elders with Alzheimer’s disease and related dementias, including policy and fundraising work for the Alzheimer’s Association of Eastern Massachusetts, the Alzheimer’s Association of Utah and the Massachusetts Association of Older Americans.
Prior to founding Clear Guidance in 2018, Dr. Pilcher has had career long experience working with people with dementia and their families. For seven years, Dr. Pilcher was affiliated with Hearthstone Alzheimer Care Assisted Living programs in Massachusetts and New York, where she held a number of management positions.
For 8 years, Dr. Pilcher worked both as a Care Manager and as the Director of Operations for AZA Care Management of Boston, MA.
In 2010, she joined Overlook CARE, a non-profit Care Management practice in Greater Boston, as the Clinical Director. In 2016, Dr. Pilcher was promoted to the position of Senior Executive Director of Care Management and Private Care.
In 2018, Dr. Pilcher founded Clear Guidance in order to return to her passion of working directly with clients and their families.
Dr. Pilcher also presently serves as President of the Board of the New England Association of Aging Life Care and is the Editor in Chief of the Journal of Aging Life Care.
Dan McShane, Co-owner, is a Masters Level Clinical Social Worker who has an extensive background in mental illness. Mr. McShane spent the first 16 years of his career working in an inpatient psychiatric hospital as a Case Manager, where he excelled in developing treatment plans, providing direct care, conducting family meetings, developing comprehensive aftercare plans, behavioral coaching, teaching de-escalation techniques to clients and families, and providing training on managing crisis to families and facility staff.
After almost two decades in the inpatient setting Mr. McShane shifted his focus to working with clients on a long term basis. He was attracted to the field of Care Management as it allowed him to support his client’s treatment and progress into the community at large.
Mr. McShane’s experience in the field of mental health is extremely valuable for our clients who have struggled with lifelong issues or who have a dual-diagnosis that also includes dementia. Mr. McShane co-founded Clear Guidance with Dr. Pilcher to create a practice that caters to the needs of elders with these unique challenges.
Ms. Quinn received a Bachelor’s Degree in human services from Fitchburg State College in 1992. While working with developmentally delayed adults, Ms. Quinn attended Labouré College where she received a Registered Nursing Degree. Upon certification, Ms. Quinn spent 20+ years as a charge nurse in a psychiatric hospital.
Prior to joining Clear Guidance in 2018, Ms. Quinn worked as a Life Care Manager for a Care Management Practice serving the South Shore and Greater Boston areas.
Since joining Clear Guidance, Ms. Quinn has assisted families navigate through the challenges associated with long term care planning and implementation of elder services. Ms. Quinn’s medical and psychiatric background helps her create unique problem-solving techniques and insightful solutions for her clients. As well, she provides a secure and compassionate resource for families and clients throughout their journey.
Dr. Olson is a social gerontologist and a licensed, board certified and registered creative arts therapist and certified activity consultant with a specialization in memory care. She is also an adjunct professor at the Center for Gerontology at Concordia University Chicago and an instructor at the Lifelong Learning Institute at Vassar College. Dr. Olson has worked passionately in long-term care, assisted and independent living communities for over twenty years in the Hudson Valley region of New York. As a dementia specialist here at Clear Guidance, Dr. Olson is able to serve the New York counties of Westchester, Dutchess, Rockland, and Putnam.
Dr. Olson has worked as a consultant for various eldercare and non-profit organizations such as the Alzheimer’s Association and Meals on Wheels since 2012 providing services and support for older adults and their family care partners. She has recently founded a 501(c)(3) charitable organization called, Evergreen Minds, Inc. which offers people living with dementia opportunities for meaningful connections and pathways to physical, social and emotional well-being through mindful immersions in nature, expressive arts and intergenerational connections.
Michelle is a devout advocate for person-centered care, combating ageism within sociocultural and health care settings and creating dementia-friendly communities.
Dr. Powers is a licensed Massachusetts nursing home administrator and physical therapist. She attended Simmons University for her undergraduate and doctoral degrees in Physical Therapy, and attended Salem State University for a Master’s Degree in Education.
Prior to joining Clear Guidance in 2020, Dr. Powers was the Vice President of Education and Development for a large nursing home company where she established dementia care training programs for staff, and assisted centers in developing dementia specialty care units. Then, she worked as a nursing home administrator where she implemented programs that improved quality of care and facilitated safe transitions across the continuum of care. In 2016, Dr. Powers was recognized by National Council of Dementia Practitioners as a Distinguished Educator.
Dr. Powers brings her years of experience to Clear Guidance with the goal of providing person centered care management for her clients and their families. Her training as a dementia practitioner and physical therapist allows her to assist families that are facing issues around cognitive impairment, dementia, and physical decline.
Ms. Uva is a recent graduate of Lesley University, with her MA in Clinical Mental Health Counseling for Art Therapy. Ms. Uva is also pursuing her certification as an LMHC and ATR, and recently obtained her certification as a Dementia Practitioner.
Prior to joining the Clear Guidance team in 2020, Ms. Uva worked as an Early Childhood Educator. Based on those experiences, Ms. Uva found a passion for Expressive Therapy and was driven to learn about the needs of other populations as she found value in the power of connections and community.
During her final year of studies at Lesley University, Ms. Uva interned at an independent living facility for older adults and people with disabilities. She prepared programs and directives, with hopes to encourage all participants, no matter their ability or limitations, to engage and to explore the power of the expression and the creative process. Ms. Uva’s overarching goals were to enhance the overall well-being and quality of life for each participant by fostering connections and establishing a sense of community, and is committed to providing this same level of care for each individual client at Clear Guidance.
Ms. Gingrich is a Licensed and Registered Occupational Therapist with over 20 years of experience in helping adults, seniors, and their families to achieve their goals of rehabilitation, enhancing cognitive abilities, and improving quality of life.
Prior to joining the Clear Guidance team in 2020, Ms. Gingrich managed rehabilitation centers at skilled nursing facilities, and also owned a non-skilled senior home care business.
Ms. Gingrich understands the importance of seeing the whole person, and working together with the family and other caregivers toward short and long term goals. She has a unique ability to connect with clients, to listen, ask questions, observe, and to earn their trust. Ms. Gingrich's care plans are customized to each unique situation, and she has the ability to motivate even the most resistant clients to reach their goals everyday.
Ms. Miller joined Clear Guidance as an Associate Care Manager in the summer of 2018. Prior to becoming part of our team, Ms. Miller has experience with both Care Management and Private Home Care. She was both the Manager of Private Duty Home Care and a Care Manager Assistant at a non-profit Care Management Practice in Greater Boston.
Ms. Miller is currently pursuing her certification as an Aging Life Care Manager in order to have more opportunity to do what she loves, to provide support and care to clients and their families.
Ms. Burke received a Master's Degree in Social Work from Salem State University in 1996. She has 15+ years of experience in various areas of health care and elder care. This vast experience includes a decade as Director of Social Services in three different skilled nursing and rehabilitation facilities in the Boston Area.
Prior to joining Clear Guidance in 2020, Ms. Burke became skilled in best practices for the aging and disabled population when she worked as a Care Manager with Informed Eldercare Decisions, one of the inaugural care management agencies in the Greater Boston area.
Ms. Burke uses her expertise to assist families in navigating various aspects of the health care system, as well as complicated family dynamics. She is able to provide a comprehensive selection of options to families, while continuing to promote the highest quality of life for her clients.
Bio and picture coming soon!