About the Owners

Jennifer Pilcher, Ph.D., CMC


Dr. Pilcher was awarded her doctoral degree in Gerontology from the University of Massachusetts in Boston in 2005. Her professional experience has focused primarily on care and housing arrangements for elders with Alzheimer’s disease and related dementias, including policy and fundraising work for the Alzheimer’s Association of Eastern Massachusetts, the Alzheimer’s Association of Utah and the Massachusetts Association of Older Americans.


Prior to founding Clear Guidance in 2018, Dr. Pilcher has had career long experience working with people with dementia and their families. For seven years, Dr. Pilcher was affiliated with Hearthstone Alzheimer Care Assisted Living programs in Massachusetts and New York, where she held a number of management positions. 

For 8 years, Dr. Pilcher worked both as a Care Manager and as the Director of Operations for AZA Care Management of Boston, MA. 

In 2010, she joined Overlook CARE, a non-profit Care Management practice in Greater Boston, as the Clinical Director. In 2016, Dr. Pilcher was promoted to the position of Senior Executive Director of Care Management and Private Care. 

In 2018, Dr. Pilcher founded Clear Guidance in order to return to her passion of working directly with clients and their families.

Dr. Pilcher also presently serves as President of the Board of the New England Association of Aging Life Care and is the Editor in Chief of the Journal of Aging Life Care.   

Daniel McShane, MSW


Dan McShane, Co-owner, is a Masters Level Clinical Social Worker who has an extensive background in mental illness. Mr. McShane spent the first 16 years of his career working in an inpatient psychiatric hospital as a Case Manager, where he excelled in developing treatment plans, providing direct care, conducting family meetings, developing comprehensive aftercare plans, behavioral coaching, teaching de-escalation techniques to clients and families, and providing training on managing crisis to families and facility staff.

After almost two decades in the inpatient setting Mr. McShane shifted his focus to working with clients on a long term basis. He was attracted to the field of Care Management as it allowed him to support his client’s treatment and progress into the community at large.

Mr. McShane’s experience in the field of mental health is extremely valuable for our clients who have struggled with lifelong issues or who have a dual-diagnosis that also includes dementia. Mr. McShane co-founded Clear Guidance with Dr. Pilcher to create a practice that caters to the needs of elders with these unique challenges.

Our Team


Kathleen Quinn, RN - Life Care Manager

Ms. Quinn received a Bachelor’s Degree in human services from Fitchburg State College in 1992. While working with developmentally delayed adults, Ms. Quinn attended Labouré College where she received a Registered Nursing Degree. Upon certification, Ms. Quinn spent 20+ years as a charge nurse in a psychiatric hospital.

Prior to joining Clear Guidance in 2018, Ms. Quinn worked as a Life Care Manager for a Care Management Practice serving the South Shore and Greater Boston areas. 

Since joining Clear Guidance, Ms. Quinn has assisted families navigate through the challenges associated with long term care planning and implementation of elder services. Ms. Quinn’s medical and psychiatric background helps her create unique problem-solving techniques and insightful solutions for her clients. As well, she provides a secure and compassionate resource for families and clients throughout their journey.


Rebecca Royal, LPN - Life Care Manager

Ms. Royal began her nursing career in 2006 in Harrisburg, Pennsylvania, where she worked as a charge nurse in skilled nursing/ long term care for three years. It was during this time, Ms. Royal found her passion working with the elderly and their families. After moving to Massachusetts in 2009, Rebecca continued to work in skilled nursing for two more years before choosing to expand her career in assisted living/memory care, first as a nurse and then as a Resident Care Director. 

After 8 years in facility-based care, it seemed to be a natural progression to move into care management, where Ms. Royal felt she could continue to assist clients and their families navigate the world of health care. In August of 2019, Ms. Royal joined Clear Guidance where she contributes incredible resources and experiences in dementia care for our clients and their families.


Debi Miller - Associate Care Manager

Ms. Miller joined Clear Guidance as an Associate Care Manager in the summer of 2018. Prior to becoming part of our team, Ms. Miller has experience with both Care Management and Private Home Care. She was both the Manager of Private Duty Home Care and a Care Manager Assistant at a non-profit Care Management Practice in Greater Boston.

Ms. Miller is currently pursuing her certification as an Aging Life Care Manager in order to have more opportunity to do what she loves, to provide support and care to clients and their families.


Meghan Huber, Esq. - Office Administrator

Ms. Huber is a recent graduate of New England Law | Boston. In October 2019, Ms. Huber became an Attorney licensed in the Commonwealth of Massachusetts, specializing in Elder Law and Estate Planning. Ms. Huber began working for Clear Guidance while she was in her final year of law school in order to expand her knowledge in the field of aging. She officially joined the Clear Guidance team as the Office Administrator in August of 2019. 

Ms. Huber has a passion for planning and helping others in a meaningful way. She sees helping individuals and families plan for their lives and assisting in crisis situations as one of the best ways to do that. In addition to her work at Clear Guidance, Ms. Huber also works as an Associate Attorney at Greenfield Planning Group.